Position Not Updating¶
What to do when your position data isn't refreshing.
Check Update Frequency¶
Positions update based on your plan: - Free: Every 15 minutes - Pro: Every 5 minutes - Premium: Every 1 minute
Wait for the next scheduled update or use manual refresh.
Manual Refresh¶
- Click refresh button on dashboard
- Or refresh individual position
- Wait 10-30 seconds for data
Common Causes¶
API Key Issues¶
- Key permissions insufficient
- Key deleted from platform
- Wrong subaccount
Solution: Verify API key in platform
Plan Limits Exceeded¶
- TVL over limit
- Too many positions
Solution: Upgrade plan or remove positions
Network Issues¶
- Blockchain RPC down
- API rate limits
- Connectivity problems
Solution: Wait and try manual refresh
Position Closed¶
- Position no longer exists
- Liquidity removed
Solution: Remove position from WhisperHedge
Troubleshooting Steps¶
- Check plan limits in dashboard
- Verify API key still exists
- Try manual refresh
- Wait 15 minutes
- Check platform for position
- Contact support if persists